Kelly Ryan

Operations and Billing Manager

Growing up, I bounced between New Jersey and Colorado, soaking up the best of both worlds. After high school in Littleton, I came back to the Garden State and earned my associate degree in Paralegal Studies from Union County College, which is where I really sharpened my analytical thinking. I’m currently finishing my Bachelor of Science in Business Administration at Purdue University Global with a focus in health care administration, so a lot of what I’m learning lines up with what I do here every day.

I run operations for the whole clinic, both clinical and administrative. That covers billing, insurance, compliance, scheduling, and the day to day workflows that keep things moving at both of our locations. I also manage our admin team, which includes the patient care coordinators at our front desks and our patient experience specialist. Most of what I do is building the systems and training that keep everything running behind the scenes, so our patients can focus on getting better instead of dealing with paperwork headaches.

Before PT, I spent time in sales and account management in both software and real estate. That taught me how to communicate clearly, build strong relationships, and always put the client first. I’m a self-starter who loves learning new things and being part of a team that actually likes working together.

Core Values: Integrity, compassion, empathy, respect, growth

“It’s only forever, not long at all”

I started at Body Moksha over three years ago at the front desk and have grown into the role I’m in now. I’m not up front with patients every day anymore, but I still love the chance to see them and catch up when I am. Working the front desk is what taught me how much the small things matter, like how easy it is to get scheduled and how someone is greeted when they walk in, and that’s what I keep in mind when I build out our processes. I love the people I work with, and we all pull together to make sure our patients get the best care possible.

Favorites:

Movie: Shawshank Redemption
Show: The Office
Book: The Alchemist

When I’m not working, I stay busy with my family. We have a daughter in pre-K and a step daughter in fifth grade. I strength train a few days a week before or after work, and on weekends we’re usually out and about, visiting family or friends, hiking, summers at the beach or lake, and winters in the mountains. We love to travel and value giving our kids a chance to see the world. I love to cook for my family and friends, eat dinner together. And love reading for pleasure when I can find the time.